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Your Privacy & Security

Last Updated: October 14, 2024

Introduction

Kizuna Care Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: When you sign up for our services, we may collect information such as your name, email address, phone number, payment information, and any other details you voluntarily provide.
  • Caregiver and Client Information: We collect information about caregivers and clients to facilitate matching services. This may include qualifications, care preferences, and any other relevant details.
  • Usage Data: We may collect information on how our services are accessed and used, including your IP address, browser type, operating system, and other device-related information.

How We Use Your Information

We may use your information to:

  • Provide, operate, and maintain our services.
  • Improve and personalize your experience.
  • Process payments and manage transactions.
  • Communicate with you, including sending updates, newsletters, and service-related information.
  • Comply with legal obligations and protect against fraud or security issues.

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our services (e.g., payment processors).
  • Legal Compliance: If required by law or to respond to legal processes, we may disclose your information.
  • Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred.


All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable security measures to protect your information. However, please note that no system is entirely secure, and we cannot guarantee the absolute security of your data.

Your Rights Depending on your location

You may have certain rights regarding your personal information. These may include the right to access, correct, or delete your information, and the right to opt out of certain communications.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can manage your cookie preferences in your browser settings.

Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be modified accordingly.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@kizunacare.com.

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